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If the light doesn’t appear, unplug the receiver and plug it into a different USB port of the PC case. Press it and wait for the little light to come on. Some Dell models have a small button on the receiver. Make sure the USB receiver is switched on.

Step 1Ĭheck the wireless connection with the Dell wireless mouse using USB receivers. How do I fix my Dell wireless mouse?įollow the below-given steps to fix the dell wireless mouse. If you have tried all of the above recommendations, but still find that your Wi-Fi adapter is disabled, use the Contact support link in the blue banner below.This article will analyze the most common causes of this problem and how to fix them when the wireless mouse does not work and stops responding to movement or pressing. You may also need to reinstall the network adapter drivers. You may have to reinstall any VPN adapters and re-input any Wi-Fi or VPN passwords after using the Network Reset. You can do this by clicking Start and typing Network Reset.

Use the built-in Network Reset for Windows 10.

Click here for our guide on Wi-Fi power settings.

Change your Wi-Fi adapter's power settings.

Old firmware can cause this issue as the adapter will disable itself if it receives a large number of bad frames from the access point.

Update firmware on your wireless access point's Wi-Fi modem, router, or extender.

Update BIOS and chipset driver from your system manufacturer's website, if available.

If you have Intel Killer Wireless adapter installer on your system, follow the Intel Killer Software clean-install guide here.

Try a clean installation of the Intel Wi-Fi driver.

To learn more about the hardware toggle options refer to the specification for your system on the official site of the system manufacturer.

Some laptops have a hardware Wi-Fi switch or the keyboard combination to turn the Wi-Fi on and off.

Make sure that Wi-Fi is not disabled through a hardware toggle on your computer.

If wireless adapter on your system is not working or seems to be disabled, try the following recommendations: